Policies

Store Policy:

Welcome to Diamond Veneer Travel Jewelry 

We are dedicated to providing a transparent, seamless, and enjoyable shopping experience. Please take a moment to familiarize yourself with our store policies:

  • Product Availability: All our products are subject to availability. In the event an item is out of stock after you have placed an order, we will promptly notify you and provide alternative options or a full refund.
  • Pricing & Payments:
    • All our prices are listed in USD and are subject to change without prior notice.
    • We accept payments via all major Credit/ Debit cards. Rest assured, all transactions are processed securely.
    • Any discounts, promotions, and offers are valid only for the specified duration.
  • Order Confirmation: Upon placing your order, you will receive a confirmation email or SMS detailing your purchase.
  • 30-DAY MONEY BACK GUARANTEE: Shop with confidence knowing your purchase is backed by a 30-day money back guarantee. If you're not completely satisfied, we'll be more than happy to offer a refund.
  • Returns & Exchanges:
    • For returns & exchanges, please contact the store directly.
    • Please note, customers are responsible for return shipping costs unless the item received is defective or incorrect.
  • Shipping & Delivery:
    • Your order will be processed once we have confirmed acceptance.
    • Delivery times may vary based on your location and the shipping method selected at checkout.
    • Tracking details will be provided once your order has been dispatched.
  • Privacy & Security:
    • We value your privacy and ensure that your personal information is securely stored and never shared with third parties.
    • For your peace of mind, all payments are processed through encrypted and secure gateways to protect your financial details.


Booking Policy:

Booking Policy

At Diamond Veneer Travel Jewelry , we aim to provide a seamless booking experience for our customers. Please review the following booking policy details:

  • Booking Confirmation: All bookings are subject to availability. Once your booking is confirmed, you will receive a confirmation email or SMS with the booking details.
  • Payment Terms: Full or partial payment may be required at the time of booking, depending on the service. Accepted payment methods include all major Credit/ Debit cards.
  • Cancellation Policy:
    • Cancellations made 24 hours before the scheduled booking are eligible for a full/partial refund.
    • Please call the store for last-minute cancellations.
  • Rescheduling: Please call the store for Rescheduling requests.
  • No-Show Policy: If you fail to show up for your booking without prior notice, you may not be eligible for a refund or rescheduling.
  • Late Arrivals: If you arrive late, your booking duration may be shortened, and no compensation will be provided for lost time.
  • Special Requirements: If you have any special requests or requirements (e.g., dietary restrictions, accessibility needs), please inform us at the time of booking.
  • Changes by Us: In rare cases, we may need to modify or cancel a booking due to unforeseen circumstances. In such cases, we will notify you as soon as possible and offer a rescheduling option or a full refund.