Policies

Store Policy:

 All events must end by 10:00 PM (Central Time).

This includes:

  • Music stop time
  • Guest departure
  • Cleanup completion
  • Vacating the premises

Any time beyond 10:00 PM will incur overtime charges. Failure to vacate may result in event termination and forfeiture of deposit. This rule is strictly enforced.

SETUP AND CLEANUP TIME

  • Rental time includes setup and cleanup
  • Early access or extended time requires prior approval
  • Additional time will be charged separately

SPACE USAGE & CARE

  • All furniture and equipment must be used responsibly
  • Space must only be used for approved event purposes
  • Any damage will be charged for repair or replacement

FOOD & BEVERAGE POLICY

  • Parties/Celebrations: Food allowed
  • Dance/Fitness Classes: Only water permitted
  • Corporate Meetings: Packaged or catered food only

FURNITURE & SETUP REQUIREMENT

  • Chairs, tables, and equipment must be returned to original positions after use

CLEANUP REQUIREMENTS

Renter must:

  • Remove all trash, decorations, and personal items
  • Leave restrooms clean and undamaged
  • Dispose of waste in designated bins

Failure to comply may result in deductions from deposit.

 

UNDABLE DEPOSIT CONDITIONS

Deposit will be refunded within 2 working days after the event, provided all conditions are met:

  • Clean space maintained → $100 deduction if not met
  • No damage to walls, paint, mirrors, or property → minimum $150 deduction if damaged, additional charges will be levied for repair or replacement.
  • Furniture returned to original position → $50 deduction if not met
  • Trash properly disposed → $50 deduction if not met
     

CANCELLATION POLICY

  • 2 to 4 weeks before event: $50 deduction from deposit
  • Less than 2 weeks before event: Deposit forfeited in full

ALCOHOL POLICY (STRICT)

In accordance with Texas law:

  • Artuforia does not have a liquor license. 
  • If you plan to serve alcohol, please obtain any required permits or approvals from the city.

Violations will result in immediate termination of the event and forfeiture of deposit.

ARTWORK PROTECTION POLICY

All artwork within Artuforia is strictly protected.

  • Guests are NOT permitted to touch, move, or handle any paintings or wall artwork
  • Guests must maintain a safe distance from all artwork at all times
  • Leaning on walls or approaching artwork too closely is strictly prohibited
  • Any damage, staining, or interference will result in full repair or replacement charges

Violation may result in immediate termination of the event and forfeiture of deposit.

PARTIES INVOLVING MINORS

  • Adult supervision is required at all times
  • No unattended minors are allowed on premises
     

DAMAGE AND REPAIRS

Renter is responsible for any damage caused by themselves, guests, or vendors.

  • Artuforia will repair and charge cost + 15% administrative fee
  • Loss of use of space or equipment will be charged to renter

     

REFUNDABLE DEPOSIT CONDITIONS

Deposit will be refunded within 2 working days after the event, provided all conditions are met:

  • Clean space maintained → $100 deduction if not met
  • No damage to walls, paint, mirrors, or property → minimum $150 deduction if damaged, additional charges will be levied for repair or replacement.
  • Furniture returned to original position → $50 deduction if not met
  • Trash properly disposed → $50 deduction if not met
Booking Policy:

Booking Policy

At Artuforia | Creative Art Workshops & Art Gallery, we aim to provide a seamless booking experience for our customers. Please review the following booking policy details:

The rental includes:

  • Use of the Event Hall
  • Use of chairs, tables, and table runners

BOOKING POLICY

To secure a booking, a $150 (depending on the space) deposit is required. Receipt of this deposit confirms the reservation.

  • The full rental balance must be paid 7 days prior to the event date
  • Failure to complete payment on time may result in cancellation of the reservation and forfeiture of the deposit.
  • Booking Confirmation: All bookings are subject to availability. Once your booking is confirmed, you will receive a confirmation email or SMS with the booking details.
  • Payment Terms: Full or partial payment may be required at the time of booking, depending on the service. Accepted payment methods include all major Credit/ Debit cards.
  • Cancellation Policy:
    • Free Cancellation Available
    • For cancellations made more than 72 hours prior to the scheduled time, no cancellation fee will be charged.
    • For cancellations made within 72 hours of the scheduled time, a cancellation fee of 50% of the total cost will be charged.
  • Rescheduling: Please call the store for Rescheduling requests.
  • No-Show Policy: If you fail to show up for your booking without prior notice, you may not be eligible for a refund or rescheduling.
  • Late Arrivals: If you arrive late, your booking duration may be shortened, and no compensation will be provided for lost time.
  • Special Requirements: If you have any special requests or requirements (e.g., dietary restrictions, accessibility needs), please inform us at the time of booking.
  • Changes by Us: In rare cases, we may need to modify or cancel a booking due to unforeseen circumstances. In such cases, we will notify you as soon as possible and offer a rescheduling option or a full refund.